Question
When using Vxdiag VCX SE for Mercedes-Benz, I receive the following error message:
Communication software error (1.2)-2.201.5041
Possible causes:
Diagnostic system data sectors are incomplete or faulty.
Please contact the User Help Desk.
Answer
This error is usually related to incomplete or damaged diagnostic software data.
To identify the exact cause and resolve the issue, our technicians need to remotely inspect your system.
What Should You Do?
Install and launch TeamViewer on the computer running the diagnostic software.
Send us your TeamViewer ID and Password.
Our technical support team will connect remotely and check the software configuration and data files.
In most cases, the issue can be resolved through remote diagnosis and software repair.
If you encounter this error, please contact our support team and prepare TeamViewer access information in advance.
For more technical support, visit:
www.vxdiagshop.eu
